Getting Started

Adding attendees

Learn how to add attendees to your event manually or in bulk, then manage, search, and update their details with confidence.

Overview

Add attendees to your event one at a time or import a full list from a CSV file, then manage, search, and update their information as needed.

Choose Add manually when you have a few attendees, or Bulk import when you already have a list in a spreadsheet.

Method 1: Add attendees manually

Use this method when you need to add a small number of people or handle last‑minute registrations at the desk.

Open the attendees tab

Open your event.
Go to the Attendees tab.
Select Add attendee.

Enter attendee details

Fill in First name and Last name. These fields are required.
Optionally add Email and Phone number if you want to send confirmations or updates.
If your event uses custom fields (for example, company, role, ticket type), fill those in as needed.

Add a photo (optional)

Upload a photo if you plan to print photo badges or credentials.
Use JPG or PNG format.
For best results, use a square image around 200x200 pixels so it prints clearly.

Save the attendee

Review the details.
Select Save to create the attendee.

The system automatically generates a unique barcode for each attendee as soon as you save them.

Method 2: Import attendees in bulk from CSV

Use bulk import when you already have a list of attendees in Excel, Google Sheets, or another registration system.

Step 1: Prepare your CSV file

Make sure your file includes the required headers and any custom fields you want to capture.

First Name,Last Name,Email,Phone,Ticket Type,Company
John,Doe,john@example.com,555-1234,VIP,Acme Corp
Jane,Smith,jane@example.com,555-5678,General,Tech Inc

First Name and Last Name columns are required.
Add any additional columns for your custom fields (for example, Company, Role, Ticket Type).
If your list lives in Excel or Google Sheets, export or download it as a CSV file.

Keep column names clear and consistent. This makes it easier to map them correctly during the import.

Step 2: Upload and import the file

Start the import

Open your event and go to the Attendees tab.
Select Import attendees.
Choose Upload CSV and select your prepared file.

Review the preview

Check the preview of your data to make sure rows look correct.
Confirm that names and emails appear in the right columns.

Map your columns

For each column from your CSV, choose the matching field in the system (for example, map First Name to First name, Company to Company).
Make sure First name and Last name are both mapped to the correct columns.
Leave unmapped any columns you do not want to import.

Run the import

Confirm your mappings.
Start the import and wait for it to complete.
When it finishes, review a few attendees in the list to confirm fields imported as expected.

All imported attendees are created with their own automatically generated barcodes.

Editing attendees

Update attendee details when names change, contact information is corrected, or custom fields need to be adjusted.

Open the attendee record

Go to your event and open the Attendees tab.
Use the list, search, or filters to find the attendee you want to update.
Select the attendee to open their details.

Update and save

Edit any fields you need: name, email, phone, custom fields, or photo.
Select Save to apply the changes.

After saving, the updated information appears on the attendee record and is used for future badges or credentials.

Deleting attendees

Remove attendees who should no longer appear on your lists or credentials.

Locate the attendee

Open your event and go to the Attendees tab.
Search or browse the list to find the attendee you want to delete.
Open their attendee details.

Delete the attendee

Select the Delete or Remove attendee option.
Confirm the deletion when prompted.

Deleting an attendee permanently removes their record and barcode. You cannot undo this action later.

Searching and filtering attendees

Use search and filters to quickly find specific attendees in large events.

Use the search box to look up attendees by name, email, or other visible fields.
Apply filters (for example, ticket type, company, role, or status) to narrow the list.
Clear filters to return to the full attendee list when you are done.

When search or filters are active, the attendee list updates immediately so you can confirm you are working with the right group.

What’s next

Once your attendees are added and updated, you are ready to generate their badges or credentials.

Generate attendee credentials

Learn how to generate and print credentials for the attendees you have added.

Need more help?

Browse troubleshooting guides and FAQs, or contact support if something does not look right.

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