Troubleshooting

Credentials Won’t Print

Solve printing issues with credential.studio.

Symptoms

Check your printer connection

1. Ensure printer is plugged in and on.
2. Test print a standard document.
3. If offline, reconnect or restart printer.

Select the right printer

1. On the print dialog, confirm your badge printer is selected.
2. Update printer drivers if needed.

Try another browser

1. Printing issues can be browser-related.
2. Use Chrome or Firefox and check for popup blockers.

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